Frequently Asked Questions

Many clients trust us to do our jobs while they are off-site. Any special instructions can be discussed in detail during your consultation.

Yes. We work with high-performance, non-toxic products that are safe for children, pets, and allergy-sensitive households—without compromising on results.

Availability can vary depending on the season and urgency, but we recommend booking at least a week in advance. Last-minute availability is sometimes possible, so reach out regardless.

Absolutely. Our team is fully insured and background-checked for your peace of mind. Certificates available upon request.

Yes. We arrive with all necessary tools and supplies for the job unless you request otherwise.

Definitely. We offer flexible weekly, bi-weekly, and monthly recurring services. We’ll customize the schedule to fit your needs.

A standard clean maintains surfaces—dusting, wiping, vacuuming, mopping—while a deep clean gets into neglected or hard-to-reach areas (baseboards, behind appliances, vents, grout lines, etc.).

We stand behind our work. If anything isn’t up to standard, let us know within 24 hours and we’ll come back and make it right—no charge.

Yes. Our team is pet-friendly and trained to work safely around animals. Just let us know what to expect so we can prepare accordingly.